Reference

Legal Policy for Your lebah55 Account

This page covers how we manage your data, what rights you hold over your account information, and how local law shapes access in eligible regions.

Data HandlingCookie DisclosureAccount RightsWallet PrivacyRegion Eligibility

explore lobby Read FAQ

How Local Law Shapes Your Access

lebah55 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to lebah55 depends on local law and is available where local law permits. We do not make claims about legality in any specific jurisdiction — it is your responsibility to confirm that accessing this platform is permitted where you reside. When you create an account

1
and link a DANA, OVO, or GoPay wallet, we collect the minimum data necessary to process your transactions and verify your identity. This includes your registered wallet name, transaction references, and device identifiers. We store this information on encrypted servers and retain it only as long
2
as required for account operations or as mandated by applicable regulation. We do not sell your personal data to third parties. Advertising partners receive only anonymised, aggregated statistics — never your wallet ID or transaction history. If you are located in Bandung or any other city
3
within an eligible region, the same data-handling standards apply regardless of where you connect from. You may request a copy of your stored data or ask for deletion by contacting our support channels listed on this page. Deletion requests are processed after identity verification through the
4
same wallet you used to fund your account, which keeps the process straightforward for DANA, OVO, and GoPay holders.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Reach Us About Legal Matters

If you have a question about your data, need to dispute a policy decision, or want to exercise your account rights, here are the channels we keep open. Each path connects you to a team member who handles legal and policy queries specifically — not general lobby support.

Team online

Live Chat — Policy Queue

Open live chat from any page and select the policy category. This routes your message directly to a team trained on data requests, account disputes, and eligibility questions rather than deposit or game issues.

Email — Legal Inquiries

Send your request via our dedicated legal email address shown in the support panel. Include your registered wallet type — DANA, OVO, or GoPay — so we can locate your account and verify identity without extra back-and-forth.

In-App Account Settings

Your account settings panel includes a section for data and privacy requests. Submit a structured form there and we respond through the same channel, keeping a clear record both sides can reference later.

HOW WE HANDLE POLICY

Data Handling and Account Security Practices

We built our policy infrastructure around three realities: you fund with local wallets, you access from mobile, and you expect clarity without legal jargon. Below is how we actually manage each area of your account's legal relationship with us.

Data Collection Scope

We collect your wallet reference, device fingerprint, and session logs. We do not harvest contacts, location history, or app lists from your phone. Collection happens only at account creation and during active transactions via DANA, OVO, or GoPay.

Cookie Usage

Our site places functional cookies that remember your login session and language preference. Analytics cookies track page visits in aggregate — no individual wallet IDs or transaction amounts pass through them.

Account Security Layers

Every login triggers an OTP sent to your registered number. Withdrawal requests require PIN confirmation through the same wallet app you deposited from. If someone attempts access from an unrecognised device, we freeze the session until you verify.

Data Retention Period

Transaction records stay on file while your account remains active. Once you request closure, we retain records only as long as applicable regulation requires — after that window, your data is permanently deleted from our servers.

Who to Contact for Changes

Reach the policy team through live chat (policy queue), email, or the in-app form. State what you need — data export, correction, or deletion — and include your DANA, OVO, or GoPay wallet reference so we can locate you quickly.

Third-Party Data Sharing

We share data only with payment processors that handle your DANA, OVO, or GoPay transactions and with fraud-detection services. No marketing partners receive identifiable information. Aggregated, anonymised stats are the furthest any external party gets.

Common Questions About Our Legal Policy

We get these questions regularly from account holders — especially those funding through DANA, OVO, or GoPay wallets who want to know exactly what happens with their information and what rights they can exercise.

We store the wallet reference number, the transaction amount, a timestamp, and the device fingerprint used during that session. We do not store your DANA PIN, your phone contacts, or your full financial history outside of transactions made on our platform.

Yes. Open the policy queue in live chat or submit the in-app form. After identity verification through your linked wallet — DANA, OVO, or GoPay — we compile your data into a downloadable file and notify you when it is ready.

Submit a deletion request through the policy contact channels. We verify your identity via OTP to your registered number, process any pending balance, then remove your personal data once any applicable retention period has passed.

Access depends on local law and is available where local law permits. We do not provide legal advice about your specific jurisdiction. You are responsible for confirming that using this platform is permitted in your location before creating an account.

No. Advertising partners only receive anonymised, aggregated traffic statistics. Your OVO wallet reference, transaction amounts, and personal identifiers are never passed to marketing or advertising services under any circumstance.

Functional cookies maintain your login session and language setting. Analytics cookies measure page visits in aggregate without linking to your identity. You can block or clear all cookies from your mobile browser settings — though blocking functional cookies will log you out.

Every login requires an OTP to your registered number. Withdrawal requests also need PIN confirmation through your linked wallet app. If an unrecognised device attempts access, we freeze the session immediately until you confirm via OTP.

After account closure, we retain records only for the duration required by applicable regulation. Once that window ends, all personal data — including wallet references and session logs — is permanently deleted from our servers.

Yes. Contact the policy team through live chat or email with the correction you need. After verifying your identity through your DANA, OVO, or GoPay wallet, we update the record and confirm the change back to you in writing.

In the event of an ownership change, your data protections remain in place under the same policy terms. We would notify you through your registered contact method before any transfer occurs, giving you the option to request deletion beforehand.

Legal Policy for Your lebah55 Account

Reach Us About Legal Matters

Live Chat — Policy Queue

Email — Legal Inquiries

In-App Account Settings

Data Handling and Account Security Practices

Data Collection Scope

Cookie Usage

Account Security Layers

Data Retention Period

Who to Contact for Changes

Third-Party Data Sharing

Common Questions About Our Legal Policy

01 What personal data does lebah55 store when I deposit through DANA?

02 Can I request a full export of my data?

03 How do I delete my account and all associated data?

04 Is access to lebah55 legal where I live?

05 Does lebah55 share my OVO transaction details with advertisers?

06 What cookies does the site place and can I block them?

07 How is my account protected if someone steals my phone?

08 How long does lebah55 keep my data after I close my account?

09 Can I correct incorrect personal information on my account?

10 What happens to my data if lebah55 changes ownership?

Related pages